Job Goals:
Robotiq is the humans behind the robots : a team of passionate people who develop know-how and tools for the implementation of collaborative robots around the world. We don't just develop the best tools, we also build a world-class team.
Always on the lookout for best practices, we constantly seek to innovate and challenge the status quo. Robotiq is an extraordinary work environment. New premises, natural light everywhere, a relaxed atmosphere and close-knit teams!
We will be adding a European Operations Team Leader to the team. This is a permanent full-time position.
We will be adding a European Operations Team Leader to the team. This is a permanent full-time position.
As the European Operation Team Leader you will be responsible to lead our operational Team in Europe ́s head office in Lyon. Your mission is to create, sustain and manage a team of technical, logistical and administrative
people. Your skills in managing people will be as required as your entrepreneurial spirit to maintain and improve the functions and team to guarantee Robotiq ́s success in Europe. Reporting to the EMEA General Manager you will be covering a key function to ensure strong alignment with the sales strategy and the overall company objectives.
people. Your skills in managing people will be as required as your entrepreneurial spirit to maintain and improve the functions and team to guarantee Robotiq ́s success in Europe. Reporting to the EMEA General Manager you will be covering a key function to ensure strong alignment with the sales strategy and the overall company objectives.
Main Responsibilities:
MORE SPECIFICALLY, YOUR RESPONSIBILITIES WOULD BE :
People Management
People Management
- In collaboration with the general manager, define the objectives of the operations, pre- and post-sales team;
- Mobilize the team towards the achievement of the territory's operational and sales objectives;
- Orient team members, establish a work environment conducive to autonomy in their function and on the condition of convincing results;
- Evaluate the contribution of each team member and ensure they are on the path to success;
- When necessary, find solutions to improve individual and/or collective contribution and performance;
- Ensure the individual and collective development of the technical skills of the team;
- Create and maintain a strong team spirit and healthy collaboration between functions, both commercial and non-commercial;
- Ensure connection and sharing of expertise between your team and colleagues from other territories or from the head office;
- Act as an employer brand ambassador and promote Robotiq values for a productive, healthy and enjoyable work environment.
Alignment and strategy
- Act as a facilitator in the development of the strategy and ensure workload capacity is being taken into account;
- Guide and support the team to ensure the speed, efficiency and accuracy of sales qualifications;
- By establishing appropriate processes, work to optimize and accelerate the sales cycle in Europe;
- Ensures the maintenance of high quality customer service, according to the organizational standards and ethics;
- Evaluate and propose continuous improvement solutions so that internal processes become more efficient, while maintaining the desired level of quality;
- In collaboration with the general manager, support change when required for better strategic alignment and the achievement of business objectives;
- Bring the team to a proactive involvement in the logistics and management of the Lyon office.
Office organization and management
- Arrange and ensure the accomplishment of administrative and operational office tasks, such as ordering materials, coordinating suppliers, etc;
- Manage and evaluate contracts with cleaning companies, catering services and others;
- Lead construction contractors when repairs or enhancement to the facility are required.
Candidate profile:
- A minimum of 10 years of experience leading, coaching and mentoring team members;
- Perfectly bilingual in French and English;
- Located in Lyon or in daily commutable distance (a 3 to 4 days/week presence on site is expected);
- Experience in the operational aspects of a technical business such as in project management or technical sales;
- Skilled at helping a team navigating through changes;
- Result-driven;
- Analytical and structured approach, with a strong adaptability;
- Openness to diversity and open mind.
WHY CHOOSING THE ROBOTIQ TEAM?
Robotiq shines with its human-centered culture, transparent communications, the sharing of information and expertise as well as the strong spirit of collaboration that is felt throughout the company!
What sets Robotiq apart even more:
- A noble and inspiring mission: to free human hands from having to carry out repetitive tasks
free human hands from repetitive tasks; - Stimulating challenges within a high-tech organization;
- Flexible work hours for holidays and time management, providing a work-life balance;
- Support and individual development plan, continuing training and coaching;
- Corporate philosophy based on collaboration and transparency of communications;
- Management based on autonomy and both collective and individual objectives;
- Challenges of robotics, innovation and international growth;
- Group insurance plan.
We will be delighted to make your acquaintance!
Let’s work together
Job title
OPERATIONS TEAM LEADER - EUROPE
Why work at Robotiq? To change the world!
