Job Goals:
Robotiq is the humans behind the robots : a team of passionate people who develop know-how and tools for the implementation of collaborative robots around the world. We don't just develop the best tools, we also build a world-class team. Always on the lookout for best practices, we constantly seek to innovate and challenge the status quo.
Every day, the product development team relies on its expertise to democratize robotics by developing innovative, customized and user-friendly products. Our scope and our impact cross international boundaries!
This is a permanent full-time position.
Travel may be required from time to time within Mainland China (approx 20% of the time) and other parts of APAC (once a year).
The Sales Specialist is a key role providing support for Robotiq’s frontline sales team covering our portfolio of plug and play (70%) AND Application Solutions (30%). In addition, as a successful Sales Specialist, you will be the interface between Robotiq and our customers in APAC.
You will need to collaborate with Robotiq’s Sales teams and interface with Customers (Distributors, System Integrators, End users) in the best possible way, ensuring a smooth end-to-end sales process including lead qualification, lead nurturing, closing, processing orders, and providing after sales support.
Main Responsibilities:
- Support APAC Sales Director and Plug & Play Sales Manager to sustain and grow both Plug & Play (Components) and Application Solutions business.
- Support existing Channel Partners to ensure all their questions are answered in a timely manner, provide trainings as necessary, help them to build deals pipeline and close deals;
- Communicate with customers, making outbound calls to qualify potential customers, and following up on Marketing leads;
- Understand customers' needs and identifying sales opportunities and stakeholders;
- Maintain accurate deals records, customer records and partner records in CRM, and prepare a monthly / quarterly forecast based off these records;
- Provide support to Plug & Play Sales Manager to manage pipeline in closing sales and achieve set budget;
- Use all the expertise available at Robotiq for complex applications to support the customer throughout the sales process up to the point of order;
- Keep up to date with new products and services information updates;
- Participate in sales campaigns when Robotiq launches a new products;
- Other tasks as required.
Candidate profile:
- 3-5 years of previous employment experience in following products / industries (listed in priority): Robotics, automation, end of Arm Tooling;
- Bilingual (English/Chinese), both written and spoken;
- Other languages (Korea/Japanese) are an asset;
- Experience in a B2B sales environment is an asset;
- Good knowledge with Microsoft Office and CRM software such as Hubspot or other;
- Self-Motivated with a great attitude and work ethic;
- Build productive relationship, team player;
- Excellent communication skills, attention to detail & responsiveness;
- Excellent at solving problems and turning them into opportunities;
- Competitive spirit with strong desire to succeed and achieve goals.
WHY CHOOSING THE ROBOTIQ TEAM?
Robotiq shines with its human-centered culture, transparent communications, the sharing of information and expertise as well as the strong spirit of collaboration that is felt throughout the company!
What sets Robotiq apart even more :
- A noble and inspiring mission: to free human hands from having to carry out repetitive tasks:
free human hands from repetitive tasks - Challenges of robotics, innovation and international growth;
- Corporate philosophy based on collaboration, strong team spirit and transparency of communications;
- Flexible work hours for holidays and time management, providing a work-life balance;
- Management approach based on autonomy, self-organization and sharing experience;
- Group insurance program;
- Laptop, headset, and everything else you need to work remotely;
- Traveling expenses report;
- Etc.
We will be delighted to make your acquaintance!
Let’s work together
Job title
Sales Account Specialist - APAC
Why work at Robotiq? To change the world!
